Customer Retention Canvasser

Join Astra Credit Companies as a Customer Retention Canvasser in Bone, Sulawesi Selatan! Are you a motivated and customer-focused professional looking to make a meaningful impact in the financial services industry? Astra Credit Companies is seeking a dedicated Customer Retention Canvasser to join our team. In this role, you will be responsible for visiting and engaging with our customers to ensure they are satisfied with our services and to address any concerns they may have. This is a fantastic opportunity to work in a dynamic and growing industry, with the chance to develop your skills and advance your career.

As a Customer Retention Canvasser at Astra Credit Companies, you will be the face of our company, building strong relationships with our customers and ensuring their needs are met. You will be responsible for visiting customers' homes or businesses, assessing their current financial situation, and providing tailored advice and solutions. This role requires a proactive and outgoing personality, with excellent communication and negotiation skills. You will be using our proprietary CRM system to track customer interactions and ensure a high level of service.

📋 Tanggung Jawab Pekerjaan

• Visit and engage with customers to understand their financial needs and concerns.
• Provide tailored advice and solutions to help customers manage their finances effectively.
• Use our proprietary CRM system to track customer interactions and ensure a high level of service.
• Build and maintain strong relationships with customers to foster long-term loyalty.
• Assess customers' current financial situation and identify opportunities for improvement.
• Negotiate and close deals to ensure customer satisfaction and retention.
• Provide excellent customer service and address any concerns or issues promptly.
• Stay up-to-date with industry trends and best practices to continuously improve your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a customer-facing role, preferably in the financial services industry.
• Proven track record of building and maintaining strong customer relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Valid driver's license and reliable transportation.
• Familiarity with our proprietary CRM system and other relevant financial software.
• Ability to work in a fast-paced and demanding environment.

🛠️ Keahlian

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